Dear Customer,

First of all, Hiraoka would like to express our deepest sympathies to all those affected
by the new coronavirus (COVID-19) infection.

In order to prevent further spread of the new coronavirus, we are implementing
the following measures.

1. Nonessential and non-urgent outings and business trips are generally prohibited.
2. For inquiries and meetings, we will respond by telephone, fax and email.
3. Employees are encouraged to work from home as much as possible.
Period: March, 27, 2020 to May 31, 2020
4. Some employees stagger their work schedule to avoid rush hour congestion.
5. If an employee has a fever or shows other symptoms, they are instructed to stay home and rest.

Positioning infection prevention inside and outside the company as the top priority,
we will continue to take necessary measures.
Thank you in advance for your understanding.

May 2020
Toshifumi Hiraoka
President